SERVICES

HTC provides a comprehensive array of services designed to meet the requirements of our clients’ businesses. These include the following:

• Infrastructure Support
• Staffing Services
• Network Management
• Project Management
• Systems Integration

The HTC approach ensures a comprehensive framework for managing, delivery and measuring our IT enabled services.

 Infrastructure Support:

Without a clear vision between business objectives and technology requirements, many IT projects will fail. Our system architects, with years of experience, will listen carefully to the business goals and design functional system requirements. These services are customized to the clients’ needs. Some of the areas include:

Desktop Support:
At HTC, our team is ready to manage your desktops' lifecycle, from deployment, replacements, upgrades and application rollouts. Our teams has expertise working with virtually all platforms including Macintosh, Microsoft, Novell, and UNIX and are well prepared to handle desktop deployments of any complexity and size.

Virtualization:
Virtualized infrastructure enables an organization to reduce capital and operational expenses, while minimizing any potential lost revenue associated with downtime, outages and failures. This technology provides immediate, tangible and quantifiable cost savings from your data center to your desktop through Server Consolidation and Virtualization of Desktops, Applications, Files, Network and Storage.

Storage, Backup & Recovery:
Server virtualization is just the first step to dramatically improving your competitive advantage with a more dynamic data center. Integrating storage as part of your overall virtualization plan can help you establish an IT environment that is able to quickly and easily scale to accommodate data growth without degrading performance or exceeding financial resources. There are five main areas of backup, storage and recovery:

    * Storage Consolidation and Virtualization Backup and Recovery
    * Business Continuity and Disaster Recovery
    * Data Management
    * Archiving

Network Security:
Most pressing issue facing IT departments is the loss of business downtime caused by virus outbreaks and unauthorized access to the network systems. Our range of secure solutions and services are specifically tailored to the needs of organizations like yours.  HTC 's network and systems security team utilizes best practices and best-of-breed tools to devise appropriate solutions for protecting your networks and business systems.

Messaging & Directory Services:
Messaging and directory services are the backbone of any IT infrastructure. Messaging has become entrenched in our business processes, as it becomes an important part of our daily working life. We have wide experience of assisting organizations in this area particularly in the designing, planning and implementing highly available and scalable messaging infrastructure.

Database Services:
At HTC, we offer solution and services around Database Administration to help companies focus on the core competencies while outsourcing the end to end Database administration. This includes managing and controlling mission critical databases. Our technical architects work with the clients to understand their challenges and environments and help implement and standardize best practices and processes across the organization. We use the state-of-the-art tools to help our clients in migrations, upgrades, patch deployments, replication, data loading, and performance tuning. HTC offers expertise across Oracle, SQL Server and DB2. We understand that every client has different environments and in some cases heterogeneous. To handle these challenges our experts possess a sound knowledge which is not only limited to Databases but also understand the underlying operating system (Windows/Linux/Unix/Solaris) and network elements. Other services offered by High-Tech Consulting Inc. (HTC) in this domain, includes designing databases, data modeling, database scalability, database migrations, and database replication.

Staffing Services

• Consulting: Contractors provided to clients on a time and material basis.
• Temporary to Permanent Placements: Contractors provided to clients on a time and material basis. The contractor can be hired after an agreed-upon period of time.

Process:
HTC is in search for the right talent Is backed by a very systematic and structured approach.

Study the Client:
Our experts at HTC believe that every client is unique with respect to the processes, culture, methodologies and expectations. Our experience has shown that understanding these client specific requirements and sharing them upfront with the candidate helps build a long term relationship between the client and the candidate.

Analyze the Requirement:
Our seasoned recruiters work closely with the hiring manager to understand the requirements. This helps HTC spell out clearly the type of the candidate the client is looking for with respect to the skills, competencies, team size the candidate will be working with, the type of role expected out of the candidate and the timelines of the project.

Interview Process:
Once the requirements and the timelines of sourcing the candidates are finalized with the client, our recruiting team starts working together to find the ideal candidate. We search our internal database which has candidates who have worked with us in the past or candidates who have been referred by our consultants. The search is not limited to our internal database but expands to various job boards and our network.

Once the candidates have been short listed they go thru our three step interview process. Our first tier of recruiters test them on basic technical and communication skills. They discuss the position, team structure, culture and expectation of the client in details with the candidate. If the candidate is interested and qualified they go thru our more extensive technical interview which depending on circumstances can be telephonic or in-person or in some cases using the latest web technologies. The successful candidates are then presented to the client for a final interview.

Since HTC value the client'stime we make sure to get feedback from the client after every interview and depending on the feedback tweak our search criteria to make the hiring process as smooth as possible.

Connect the Candidate:
We at HTC understand that moving to a new space is always a challenge. We work closely with the candidate and client to make sure this process is as smooth and seamless as possible. Our experts believe that the earlier the candidate settles down in the new place the faster will he /she start producing results.
A regular feedback from the client helps us make sure that the candidate is meeting the expectation and producing results as expected by the client.

Model:
HTC brings a very flexible yet a robust model for its clients. At HTC our experts work with the clients to understand the requirements and offer them both temporary and permanent workers. With our global reach we offer the flexibility of both onsite and offshore model to help them mange their requirements.

Network Management:

• Designing a Network plan.
• Designing and implementing Common Access Structure, e.g.
• Creating Users, Security access, Permissions, Shares, etc.
• Printer Queue sharing.
• Internet connectivity for office.
• Troubleshooting Network related problems.
• UPS installation and recommendation.
• LAN Cabling

Project Management:

Through our focus to professional project management since inception, HTC has set the path for our clients – large and small – to meet their goals faster, more efficiently and with higher-quality results - whether embarking on a major project, developing a new product or launching a critical initiative.

Systems Integration:

HTC combines complex and dynamic technologies with our proven processes and methodologies to maximize efficiencies in information integration. Our systems integration suite of portfolio includes but is not limited to:

• Integration of software and hardware components
• Enterprise wide roll out of operating systems, software applications and new hardware technologies.
• Network Integration including implementation of Remote Access, Wide Area Network.
HTC was founded with a vision to provide business solutions driven by Information Technology and Clinical Research at the best value to our customers. At HTC , we search the globe to find the best talent, technology and solutions to offer our clients a one-stop solution for their technology needs.